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Worker Relationship Management

  • Supports reporting relationships in multiple contexts

Peopleserv allows one to define as many contextual relationships as exist in the organization, and determine what set of employees are relevant for each context.

Click here for an example of Peopleserv's Organization Model

  • Supports matrix structures

     Relationships can be either hierarchical, or matrix (or network) structures. The structure of each relationship is enforced by the application of business rules.

  • Seamlessly integrated with PeopleSoft HRMS

    The "Golden Source” of people relationship information belongs in the Human Resources system. PanGea is built using PeopleTools, and becomes part of your PeopleSoft implementation. Backups and scalability are part of your PeopleSoft infrastructure. There is no additional hardware or system software to buy. The implementation goes through the upgrade process in the same way as any other customization to your PeopleSoft HCM implementation.

  • Self-maintaining

    Part of Human Resources life cycle an HR Service Center representative can view or update any relationship context as a part of HR life cycle transaction events.

     Leverages Self-Service model - who knows the reporting relationships better than those involved? PanGea provides both Employee and Manager Self-Service transactions that allow the organization to function like an organism: self-maintaining! Configurable workflow approvals are provided, and must be obtained before updates can take effect, of course.

  • Published to downstream systems

     This valuable information is of limited use if it stays in the HRMS, however. PanGea provides several methods of publishing this information, with appropriate security, to downstream systems. In addition, using PeopleCrawler, workers can zoom from macro to micro views of the organization model at the click of a mouse.

  • Peopleserv 1.0 is currently in use globally at Citigroup!

     The solution defines hierarchical and matrix relationships, in multiple contexts. It services 400,000 workers, in 100 countries, speaking 20 languages!

Benefits:

  • Approvals are routed to the right person at the right time

  • Avoid risk of compliance issue

  • Business process improvement and optimization

  • Different reporting structures for financial and HR

  • Reorganizations require less effort

  • Know your worker relationships - formalize implicit relationships

  • Larger, more complex organizations benefit the most

Paradigm shift:

  • This is a new class of software that dynamically models the worker relationships in the organization

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